⭐ Cloud Tshirt – Return & Refund Policy (Printify Choice Compatible)

Last updated: 12/11/25

At Cloud Tshirt, every product is made to order using Printify’s Print-on-Demand network, including Printify Choice. Because each item is custom printed for you, we do not accept returns or exchanges for size, color, or preference. However, if there is an issue with the quality of your item, we’ve got you covered.

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✔️ We Accept Replacements or Refunds If:

You receive an item that is:

Defective

Incorrect (wrong item or wrong print)

Damaged during shipping

Poor print quality or printing error

If any of the above applies, contact us within 30 days of delivery and we will replace the item free of charge or issue a refund.

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📸 What We Need From You

To process your claim quickly, please email us at karim@cloudtshirt.com with:

Your order number

A description of the issue

Clear photos of the defective or damaged item

We will take care of the rest.

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🚫 We Cannot Accept Returns or Refunds For:

Wrong size ordered

Wrong color ordered

Buyer’s remorse (change of mind)

Minor variations in print placement or color (normal in print-on-demand production)

Because products are printed uniquely for each customer, these items cannot be returned to stock.

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📦 Do I Need To Send the Item Back?

No.
Printify (our fulfillment partner) does not require returns. If a replacement or refund is approved, you may keep or donate the item.

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🌍 International Orders

The same return rules apply to all international orders. If there is a defect or issue, we will send a replacement to your location at no cost.

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📨 How to Contact Us

For any order issues, email us at:

📧 karim@cloudtshirt.com
We respond within 24–48 hours.

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🔒 Our Commitment

Cloud Tshirt is committed to providing high-quality apparel and a smooth shopping experience. If something goes wrong, we always make it right.